I’ve been using PGP Desktop for 3 years now, and not by choice.
I use the Mac OS version and I can say that my experience with PGP Desktop is probably one of the worst experiences I have had with any piece of software, compared to any product I have used over the past 15 years.
This might be harsh, but the makers of PGP Desktop, now Symantec, should really listen to their customers. If they are not, they should at least have some focus groups or usability testing or something that makes their product better.
Today, I switch away from PGP Desktop and move to better software.